HOW MUCH IS SHIPPING?
We offer flat rate shipping of $5 for most of orders shipped within USA except Hawaii and Alaska.
HOW WILL I KNOW WHEN MY PACKAGE HAS SHIPPED?
As soon as shipping company picks up your package and enters it into their system, they will send you an email with your tracking number. With this number, you can follow the progress of your package.
HOW DO YOU PACKAGE YOUR SPICES?
Our spices are sold in resealable plastic bulk bags and jugs. Depending on size of orders we may ship one big jug or multiple jugs e.g for 30 lb spice order we may ship six 5 lb jugs.
IS MY ORDER SECURE?
We treat your payment information with absolute security. All purchases are secured by Extended Validation SSL. At no time is your credit card number stored or is accessible by our staff.
WHAT IS YOUR RETURN POLICY?
It is our goal for our customers to be 100% happy with their spice purchases. This is why we strive to carry only the very highest quality of spices, herbs and seasonings. If you feel a product is not up to snuff, we will gladly refund your money. Our products are considered food products, and as such are not exchangeable. We will instruct you as to what you should do if you simply contact us. Any mistakes on our part will be addressed within 24 hours, and of course we will ship you the correct item asap. We really want our customers to be completely satisfied and we take great care in making sure this happens.
WILL YOU ADD MY EMAIL ADDRESS TO YOUR MAILING LIST AUTOMATICALLY JUST BECAUSE I ORDER SOMETHING FROM YOU?
Absolutely not! Unless you check the add me to your mailing list checkbox on the order verification page, or send us an e-mail message asking us to do so, you won't receive unsolicited email!
Season 1 does not sell, rent, or share any of your personal information to any third party. Your information is used for the sole purpose of completing your purchase or contacting you regarding your purchase.
IF I SIGN UP FOR YOUR NEWSLETTER WHILE I AM IN THE STORE, HOW OFTEN WILL YOU SEND ME EMAILS?
We very rarely send you more than one email a month. This is done through Constant Contact and you can press the opt-out button at any time and we will delete you from our list.
WHAT IS THE BEST WAY TO STORE MY SPICES?
You want to get them into some kind of airtight container. Glass jars are the ideal storage container. Air, heat, and light are the enemies of fresh spices, so an airtight container in a cool, dark place like a cabinet is ideal. You can also add to the life of your spices by storing them in the refrigerator; the only problem with this is, out of sight, out of mind. The worst place to keep your spices is above the stove because the heat from the oven will destroy the essential oils in the spices.
HOW LONG DO SPICES LAST?
Whole spices can last several years. Once spices are ground their volatile oils have been released and they are already beginning to dissipate. We recommend not buying a larger amount of an individual ground spice than you expect to use within a year. Old spices will not make you sick, they just won't accomplish their true purpose. A good, simple test is to smell them. If you don't get a scent, it's time to throw them away. A fun way to throw them away is to toss them on your grill when cooking. This is a way to release the last little bit of volatile oils that might still remain, and put flavor into your grilling food!
DO YOUR BLENDS CONTAIN MSG?
No, our blends do not contain any MSG.
ARE YOUR SPICES GLUTEN-FREE?
Yes, all the spices and blends we process in our store are gluten-free.
CAN I BUY WHOLESALE?
We do sell to many stores and restaurants. The discount is based on volume. Call us for specifics at 908-757-1200.